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Fotolia_51847263_XS-adjusted Are you (going to) create and direct a result driven organisational change? Are you aware that this is not easy?

  • Are you struggling how to do this?
  • Do you need the actionable knowledge and instruments to support this?
  • Is your main objective “How to create and give direction to an effectual change?
  • Are you aware that managing change is difficult aspect of a leader’s role?
  • Are you willing and able to develop yourself in your change leadership?

In case you recognise this, then take a look at this master worthy Change Leadership Masterclass in its fourth edition: It supports you in change diagnosing, selecting the change strategy and change process, designing the intervention plan, managing the acceptance, monitoring results and developing yourself as a Change Leader.

In doing so, you will get familiar with change principles and instruments in order to learn to become an effectual change leader. You will have developed yourself in mastering change leadership and extended your professional network, sharing intensively experiences with peer students. You are ready for effectual change!

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Compose your edition on the sign up tab.  

We are now beyond the 8th edition of this course; five of them were  for the MBA programme of the Rotterdam Business School. 

Experience the benefits: Do join us and sign up!

Interested in In Company editions and prices? See how to contact us or jump to our contact form.  


Business Situation

It is essential for organisations to manage change effectual (efficient and effective) in order to in achieve its strategic objectives. But many change programmes do not deliver the expected results which calls for action: the performance of change management must increase in order be really effectual!

But how to create effectual change? Even a simple instrumental change can ignite fierce reactions, because change affects people in many ways. Examples given: structures, processes, procedures, job security, terms, conditions and social networks will all affect people.

How to create and give direction to a effectual change? The need for organisations to answer this question have never been greater.

Your situationwhats your plan

  • You are a managing professional or a professional manager involved in a change.
  • You give direction by managing or advising the change.
  • You might be involved as a key Change Agent leading change implementation.
  • In fact you are (or want to be) a leader in change!
  • You know that Managing Change is a difficult aspect of a leader’s role.

One of the most difficult challenges for a change leader is change diagnosing, selecting the change strategy and change process, designing the intervention plan, managing the acceptance and – last but not least – monitoring results. In doing so, your need is to understand the change principles and instruments in order to become an effectual change leader. So, what’s your plan?


This masterclass can also be executed incompany as an embedded learning process in your change programme. Empowering Change leaders on the go.  

For Whom

Intended for The masterclass is intended for all professionals involved in managing result driven change, example given: thumbs

  • Project Managers.
  • Programme Managers.
  • Portfolio Managers.
  • Project/Programme Management Officers.
  • Business Architects.
  • Business Consultants.
  • Business Analysts.
  • Line Managers (demand- , supply- and information managers).
  • Interim Managers.

Entry Level We expect that you meet the entry requirements:

  • Higher education (or insight gained by experience).
  • Thinking and working on an academic level.
  • Experience in result driven change (see the beforementioned roles).
  • A work environment in which you can practice what you learn.
  • Strong motivation to learn.
  • Striving for reflective practitioner (reflecting upon thinking and acting).

In doubt? Get in contact.


The masterclass language is English. In case only Dutch are participating, the classroom language will be Dutch; content remains mainly in English. Do leave your preference in the sign up form.

Interested in a incompany masterclass with Dutch content? Do contact us.


Aim stairs

After the masterclass you developed yourself in mastering change leadership. Your achievements within reach:

  • You have an improved ability to diagnose, create and direct organisational change.
  • You understand change management principles.
  • You are familiar with and know how to use key change instruments.
  • You have put the theory in practice.
  • You have reflected upon your ability as a Change Agent.

All essential in realising the objective of becoming a reflective practitioner: reflecting upon (own) thinking and (own) acting in being a change leader in your daily practice.


You have developed yourself in mastering change leadership and extended your professional network and shared intensively experiences. You are ready for effectual change!


On successful completion you will receive a certificate of Management of Change.

Study Points

You earn with this Masterclass 5 study points, contributing to future master programmes of Management of Change.



The course is composed of 10 modules, focusing on organisational change and supported by a leadership track (see picture).   CLM Content

In the concept of change we start with the foundation by discovering what change really is. We build upon this by learning about the theory in schools of thoughts and sources of inspiration in order to understand the theoretical foundation for change methods and instruments.

We continue with change methods and their instruments: change process, change diagnosis, change strategies and intervention planning, empowered with mechanisms and instruments for cultural dynamics. Change & Acceptance will learn us how deal with this crucial aspect in change.

Change Performance will look into monitoring and managing the effectuality of change. During the whole Masterclass you will develop and reflect on your change leadership in the leadership track which pops up in multiple lectures.

Sessions and durations

The programme consist of 8 lectures, with an overall duration of less than 6 months. Prior to the first lecture there is a Kick off  in which we  inform you about the ins and outs of the programme as well as starting it with the discovery of the concept of change. A session overview:

Session  Module
Kick Off
  • Concept of  Change
  • Sources of Inspiration
  • Change Leadership (Managing Change and a Leaders Role).
  • Schools of Thoughts
  • Change Process
  • Cultural Dynamics
  • Change Strategies
  • Change Leadership (Change Agent)
  • Change Diagnosis
  • Intervention Planning
  • Change and Acceptance
  • Change Leadership (Team Change).
  • Change Performance

Learning Product

In delivering a successful Reflection Report you have shown the ability to diagnose, design and manage the change as well as reflect upon your role as a Change Agent. It delivers components for two professional products in your daily professional life:

  1. Change Plan.
  2. Critical Reflection.

Two major pillars for becoming a reflective practitioner: acting in practice and reflecting upon (own) thinking and (own) acting.


During the course you will be teached and tested in developing the gained competencies. The Final assessment is – under Exam Board supervision – a Case Exam and a Reflection Report in which you reflects upon a change in your working environment. The main assessment criteria are:

  • Change Complexity.
  • Analysis and Argumentation.
  • Connection to the theory.
  • Reflection on own thinking.
  • Reflecting on own acting.

The detailed criteria as present from the start of the Masterclass. In case you want to discover them upfront: do get in contact.


All lectures assignments have to be delivered before the given dates (usually the lecture date) with a reattempt possibility one week after the due date (not delivered assignment) or grading date (delivered assignment). Deadline for the End Assignment is 4 weeks after the last lecture with a Reattempt Deadline 12 weeks after the last lecture.

The Case Exam is held online 2 weeks after the last lecture, with one Resit 6 weeks after the last lecture.  Teachers grade your assignments and exams within 3 weeks after delivery.

The Exam and End Assignment deadlines will be extended with the holiday periods following the “Voortgezet OnderWijs” holiday periods as stated by the Dutch Ministerie van Onderwijs, Cultuur en Wetenschap.

Relation with other courses

The Change Leadership Masterclass is one the Masterclasses in our Innovation & Change (MIC) offering: CLM Position

The Change Leadership Masterclass can be followed independently or as a stepping stone towards a complete portfolio of masterclass modules. Focusing on the Change modules in the column at the right: the Change Activation Masterclass deals with the activation of change by change implementers and change recipients in the implementation stage; it can be followed before of after the other modules.

The Change Diagnosis Masterclass and Change Intervention Masterclass completes the ability for diagnosing and intervening. These two middle layer masterclasses prefers a preceding Change Leadership Masterclass.


You can deepen what you have learned in:

  • Change Activation Masterclass (CAM).
  • Change Diagnosis Masterclass (CDM).

Or broaden it with:

  • Organisational Learning Masterclass (OLM).
  • Technology Innovation Masterclass (TIM)


Driven by your objectives vision

Within the context of the course students pro-actively defines personal learning objectives in order to give direction to their learning. So your learning is not a matter of chance, but of choice!

Action Learning

In order to maximize the effectuality of your learning, we use action learning in which complex business issues, problems and challenges are solved by students, using the theory in practice. Getting to the underlying root cause (upstream analysis), reflecting upon thinking and acting (evaluate) and dare to create solutions (create) gives you the ability to develop your problem solving capability and change leadership. You and your organisation will see the benefit of this.

Multichannel Learning

We use a state of the art virtual learning environment in which students and teachers also meet virtually, co-create in learning activities, read study material, do tests and so on. Available for ons desktop, tablet and if you like on your mobile: so anytime and anyplace learning is within your reach. Due to our belief that the real learning starts when the course stops, you have free access to your course for at least 2 years after your start. So your learning remain supported by the virtual environment, enabling you to stay in contact with peer students.

Learning Groups

Between classroom sessions you organise yourself in Learning Groups (4-5 members) in order to execute group assignments: you will learn a lot from peer students.

Classroom Sessions

Our classroom sessions are really flipped: building upon what you learned in our virtual learning environment and the beforementioned learning groups we have highly interactive sessions meeting with a mixture of dialogue, knowledge, cases and so on. So you won’t see a lot of slidewire in class; they are available in the virtual envrionment.


Our Teachers are trained and experienced masters of change. They have a master degree in Change Management and teach it on Universities receiving an excellent teacher rating. They have a business background in order to connect the theory with the practice in organisations.

Number of Students

We aim for classes with at least 12 students.



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Study Load 

All in: 140 hours (including self study, learning group meetings, classroom meetings, exam and end assignment).

Learning Material

A rich virtual learning environment with articles and cases is provided for 24 months, counting from the start of the masterclass. It is included in the price.

You need to have the books (excluded from the course price): BurnesManaging Change, sixth edition by Bernard Burnes ISBN13: 9780273778967 Indicative price: € 70,=    



MaverickMaverick by Ricard Semler ISBN13: 9780446670555 Indicative price € 14,=  




Do wait for the opening of the masterclass in the virtual environment in order to gain from our second hand book market.



Quotes from students of the previous editions of this Masterclass: Students 2010-2011

  • “This is really helping my job getting done!”
  • “Every day I use what I have learned in this module”
  • “Theory in Practice!”
  • “Intensive and Valuable.”
  • “I can recommend this course with the full 5 stars.”
  • “I want to do all courses in this programme!”
  • “Multiple views!”
  • “Enrichment of leadership style”

students 2012-2013

  • Students 2011-2012“Direct applicable in practice”
  • “Inspiring and motivating”
  • “Sound base for Change Management”
  • “Empowering Critical Thinking”
  • “Beyond models”
  • “Every Lean specialist should follow this course!”

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When & Where

planning When 

Several editions per year. We offer daytime and evening editions. See sign up tab for exact dates and time.

Where 20140404_Brasserie-Zonnestraal_001-1

Brasserie Zonnestraal (Termeulen paviljoen) Landgoed Zonnestraal Loosdrechtsebos 15 1213 RH Hilversum Route Description



Need advice? In doubt whether this course fits your need? Interested in a In-Company edition and/or discount price? Get in contact with our programme manager:


bertvanderhooft Bert van der Hooft MCM Phone: +31(0)611119405 or mail:

See how to contact us .



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